1 Topic by Trivium88 (edited by Trivium88 2016-09-17 23:55:35)

  • Registered: 2016-09-17
  • Posts: 18

Topic: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

Hello Stefan,

I started having problems with "fis-control" since I updated the firmware to version 2016.08.08 and then (For trying to see if improvement) to version 2016.09.17. (I still have the same problem)

The problem is that the top button not respond to a long press more than two seconds, and I can not access the menu (the start logo if it works)..

I realized two things:

1) If I let start the boot, and then, I press more than two seconds the top button to access the menu, the number of times I can access to the menu,  is 1 or 2 times every 30 attempts.

2) If I start the contact, and I begin to press the top button constantly, I access the menu to the "FIS-control", 1 or 2 times out of 5 attempts.

My FIS-control was bought on july of 2016 in turbozentrum. The "FIS-control" has worked correctly until 15 days ago, when I upgraded the firmware. (when I updated from 2016-07-12 to 2016-08-08 version, and then, to 2016.09.17 version).


Any idea? many thanks for all and best regards. (my car is a VW Golf MK4 from 2002)

  • From: Hessen / Germany
  • Registered: 2015-01-01
  • Posts: 2,135

Re: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

With the new firmware versions the FIS-Control tries to auto-detect in which car model it is installed and over which protocol it can communicate with the instrument cluster.

If the auto-detection does not work properly (like it seems to be the case in your car), you can manually set up the communcation channel.
I assume you have the current FIS-Control app installed on your Android phone?

Then please do the following:
1. Turn off the ignition
2. Press and hold the DOWN button on the side of the wiper control stalk (not the Reset button)
3. Turn on the ignition
4. Start the app on your phone and select the FIS-Control
5. Click on "Firmware version". This will open a drop down list.
6. Select "Channel: Telematics / 3LB" and press SEND.
7. You should see a reply in the text box below the send button.
8. Close the app und turn off the ignition

The auto-detection is disabled now and the FIS-Control will use the correct channel to speak to the cluster every time.

stefan@fis-control's Website

3 Reply by Trivium88 (edited by Trivium88 2016-09-18 15:23:23)

  • Registered: 2016-09-17
  • Posts: 18

Re: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

Hello Stefan,

Many thanks for your fast reply!


As for your question ... yes, I have installed in my Android phone the "FIS-control" APP.(2016.09.17 version). I followed the 8 steps you mention me, but I can not solve my problem. I still happens the same. I can't access to the FIS-control menu. it is locked and not response to any button :-(

(screenshot of my phone)
http://thumbs.subefotos.com/a812ef1e528ccb3d3721834c5ee9462ao.jpg



Thanks and regards.

  • Registered: 2016-09-17
  • Posts: 18

Re: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

I forgot one thing. I tried to upgrade to the version 2016.09.18 and test your instructions and I get the same result as with version 2016.09.17.

  • From: Hessen / Germany
  • Registered: 2015-01-01
  • Posts: 2,135

Re: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

Hm, at the moment I have no idea, why the newer firmware versions shouldn't work anymore with your car.
But you can try an old version. Here is a firmware from October 2015.
www.fis-control.de/files/2015-10-04-fis.apk

stefan@fis-control's Website

  • Registered: 2016-09-17
  • Posts: 18

Re: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

Hello again Stefan,

I've updated the "FIS-Control" to version 2015.10.04, but still have the same problem. The menu is not responding :-(

However, I had saved in my PC, other APPs with old firmware that you had posted:

1) 2016-08-04_-_FIS-Control_Updater.apk - doesn't work :-(
2) 2016-05-15_-_FIS-Control_Updater.apk - doesn't work :-(
3) 2016-08-09-fis.apk - doesn't work :-(
4) 2015-10-04-fis.apk - doesn't work :-(
5) 2015-06-08_-_FIS-Control_Updater.apk - it works!!! :-D

Anyway, there is one thing I do not understand:
How is it possible that before upgrading to versions August and september 2016, the fis-control it worked me properly with firmware versions 2016?

That screenshot, is my old version of firmware. Unfortunately, I can't find the APP of this version on my computer. You have it?


PunBB bbcode test


Thanks and regards

  • From: Hessen / Germany
  • Registered: 2015-01-01
  • Posts: 2,135

Re: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

I uploaded the firmware again:
http://fis-control.de/2016-07-12_-_FIS- … pdater.apk

stefan@fis-control's Website

  • Registered: 2016-09-17
  • Posts: 18

Re: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

Many thanks Stefan! I'll tell you tomorrow.

  • Registered: 2016-09-17
  • Posts: 18

Re: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

Good morning Stefan,


I upgraded to version 2016.07.12 and the error persists :-(( All this is very rare ... ¿You can be have to delete the firmware or settings?

Thanks

  • From: Hessen / Germany
  • Registered: 2015-01-01
  • Posts: 2,135

Re: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

Yes, I think it will help to clear the settings.
But for me it would be interesting to know, what settings causes the problem.
Do you have a laptop with bluetooth? So you could transfer your current settings to the PC, before clearing the settings.

stefan@fis-control's Website

11 Reply by Trivium88 (edited by Trivium88 2016-09-20 11:13:55)

  • Registered: 2016-09-17
  • Posts: 18

Re: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

Good morning Stefan,

Yes, I have a laptop with bluetooth, in fact, I have already connected the PC to "fis-control" on several occasions to send startlogos, logs, etc ... This afternoon I will extract the settings before erasing, and if you want, I send you these, by email.

Many thanks for all and regards.

  • From: Hessen / Germany
  • Registered: 2015-01-01
  • Posts: 2,135

Re: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

Yes, please send the settings to me.

stefan@fis-control's Website

13 Reply by Trivium88 (edited by Trivium88 2016-09-22 10:18:24)

  • Registered: 2016-09-17
  • Posts: 18

Re: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

Hello Stefan,

I uploaded the "settings" file to "mega". How do we proceed now?

https://mega.nz/#!t4gCgRZZ

key=     !fN6STMafAAtJKDdn0O0jwW7OrlBwyhXS_UpYJ-PhtDk


Many thanks and regards,

  • From: Hessen / Germany
  • Registered: 2015-01-01
  • Posts: 2,135

Re: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

Hi, I see a possible reason for the problems in the config file.
Please open your config file in the online configurator and disable all "User mods" options.

After you have uploaded the corrected config file to the FIS-Control, you should be able to use the current firmware again.

stefan@fis-control's Website

  • Registered: 2016-09-17
  • Posts: 18

Re: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

Hello Stefan!

Sorry for taking so long to answer. I have solved the problem. You were right, it was a problem in the settings, concretly in "user mods" :-S It's strange, because I had never used it.
I have been able to upgrade the firmware to version 9.18.2016, correctly :-D

Thank you very much for your help, and for your excellent service support.

Best Regards.

  • From: Hessen / Germany
  • Registered: 2015-01-01
  • Posts: 2,135

Re: Problems with fis-control after upgrading firm 2016.08.08 & 2016.09.17

The wrong settings in the user mods are my fault. The older firmwares had less options in the "user mods" menu. As I introduced new options, their state was undefined when using an old settings file. That means that some options could be enabled by default when upgrading to a new firmware.
I hope I can prevent this in the future.

stefan@fis-control's Website